Terms of sale

Last updated 19 October 2026

1. Who we are

deenapparel.com is run by Britbunt Ltd, trading as Deen Apparel, a company registered in England and Wales (number 14493528), registered office 532a Barking Road, London, E13 8QE. You can contact us at hello@deenapparel.com.

2. Your order

When you place an order you’ll receive an email confirming we’ve received it. A contract is formed when we confirm your payment. If we can’t accept your order, we’ll tell you and refund any payment in full.

3. Prices and payment

Prices are in pounds sterling. We are not VAT registered, so no VAT is added. Delivery charges are shown before you pay. Payment is taken securely by Stripe at checkout; we never see or store your card details.

4. Made to order and delivery

Each piece is made to order and is normally delivered within 6–10 working days. Delivery times are estimates. If your order is significantly delayed, we’ll contact you, and you may cancel for a full refund.

5. Your right to cancel

Under the Consumer Contracts Regulations 2013 you may cancel your order for any reason within 14 days of the day you receive it. Tell us at hello@deenapparel.com, then return the item within 14 days of telling us. You pay the cost of returning the item unless it is faulty. Please handle items only as you would in a shop; we may reduce a refund if an item has been worn or washed. If you cancel before your order is delivered, we refund you, including delivery, within 14 days of you telling us. We refund you within 14 days of receiving the item back, or of you providing proof of postage if sooner, including the original standard delivery charge, to your original payment method. You may use the model cancellation form, but you don’t have to.

6. Faulty items

Your rights under the Consumer Rights Act 2015 are not affected. If an item is faulty or not as described, contact us. Within 30 days of delivery you can choose a full refund, including delivery. After that, we’ll repair or replace it, or refund you if that isn’t possible. We pay return postage for faulty items.

7. Liability

We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms. We don’t exclude liability where it would be unlawful to do so.

8. Intellectual property

The DEEN name, logos, the mosque emblem, our designs and site content belong to us and may not be used without permission.

9. Law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.